If your Google Assistant device or app is not responding as expected, contact Google Assistant Help.įor issues related to the SmartThings Action for Google Assistant or connected Samsung products, contact Samsung Support. If it is, remove Google Assistant from your Linked Services in the SmartThings app’s settings before re-adding. In the event your voice assistant is no longer working as expected or is no longer needed, you can remove Google Assistant using the steps below.Įnsure that Google Assistant is working in the Google Assistant app. You can assign your devices to rooms, or tap Done and Got it All devices and Scenes from your Locations will be authorized. Select SmartThings from the list (Use the magnifying glass to quickly search the list) Only problem is i guess the nest and smartthings take some time to update the home/away status and when i get home i get multiple notifications that there is motion in my house. You will automatically be directed to the Google Assistant app. Hello, i installed the Hello home phrase director and set it up to monitor my nest as the presence sensor. Read the instructions listed and tap Open Google Assistant. Navigate to the Settings menu of your Samsung Galaxy device.Note: Adding Google assistant to SmartThings will enable it for all locations under your account.įrom the Home Screen, tap Add (+) and select Voice Assistant.I honestly wouldn’t try integrating into Smart Things unless you want to use their devices. You can then use ‘OK Google’ to control the devices. Method #1 – Clear SmartThings App Cache on your Samsung Galaxy Phone You could create switches & sensors within Home Assistant then push those out to Google. If none works, you can contact Samsung customer service for further assistance. The best thing you can do is to try each solution listed below.ĭON’T MISS: Get your Samsung SmartTag or SmartTag+ from Amazon! But when other users tried it as well, it does not solve their problem. Follow the prompts on the page to see a progress bar that will guide you through the process of removing the Smartthings software from your computer. UPDATE: Was contacted by SmartThings and advised to delete app and add it back. Makes it almost useless for arming or disarming the system automatically. Allowing the app to run in the background is on but apparently doesn’t work most of them time. Uninstall smartthings application by right-clicking on the Smartthings app. I can open the app and it immediately senses presence. There are cases when a method helped them fixed the error. Go through the list of programs installed on your computer in the Control Panel under Programs. While many users may experience the same Bluetooth tracker discovery problem, the solution that may work out on one person may not always apply to other users. Click on Uninstall or Disable and you are done You can always re-install the smarttings app later on if needed. Fixing Samsung Smart Tag Not Working or Connecting to SmartThings App on Galaxy Phone Screenshot: Windows Dispatch/Samsung Simply go into Settings > tap on Applications > select Installed Apps (APPS) and then look for Smarttings. ![]() After all, we want to rely on our Samsung Galaxy Smart Tag when we do not want to spend time searching for our lost things. If this happens to you, it is indeed frustrating. There was a problem with its Bluetooth information. The app cannot discover the tracker and users see the error message, “ Couldn’t connect to your SmartTag. Unfortunately, some users reported that their Samsung SmartTag tracker is not working or not connecting to the SmartThingsapp on their Galaxy phones. By attaching these items to your Samsung SmartTag, you can locate them effectively. For instance, it takes a lot of your time to look for your keys or your wallet. Samsung Galaxy SmartTag or SmartTag+ (plus) Bluetooth tracker is a helpful device when you keep on misplacing or losing things at home.
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